1: Send your
purchase order to us and ensure the following are included:
Bill to and ship to addresses
** Phone and fax number of bill to
** Phone and fax number of ship to (if different)
** Quantities, part numbers, descriptions, and prices
may fax your purchase order to 972-524-0802 or email
it to firstname.lastname@example.org
your convenience, an ONLINE
ORDER FORM in English and Spanish is now
available. You may also use one of our Excel order forms
if you prefer: English
(to be faxed to 972-524-0802 ATTN Tiffany)
2: You will receive a proforma invoice from us
will include freight and handling fees, as applicable
- see below for details.)
have negotiated deeply discounted rates with FedEX,
so that we can pass those savings onto you. For large
shipments, we have contracts with other U.S. carriers
and use the one that provides the best rate.
3: Make payment
our sales order number and/or your company's purchase
order number. Failure to provide this reference number
will delay the processing of your order.
only accept advance payments in the following forms:
Wire transfer (+$12.50 wire fee)
Visa & MasterCard (3% handling fee added to the
total amount of the order) or American Express (4%
handling fee added to the total amount of the order.)
For security reasons, please fax in a copy of the
front and back of the credit card, making sure the
back is signed and the signature matches that on your
purchase order. Make sure the credit card number,
expiration date and 3 or 4-digit verification code
on the back of the card are legible by handwriting
them underneath the copy of the card. Please also
include the address and phone number at which the
credit card is being billed, so that we can verify
validity of the account. Any
order over $2,000 must be paid for by one of our other
Money order or bank cashier's check
will keep your proforma invoice on file for 30 days.
If after 30 days we have not received your payment,
the proforma will be deleted from our system and the
parts on your order will have to be re-quoted.
4: If the items you request are not in stock, we will
place your order with the manufacturer
5: We will ship the items to you as soon as we receive
them at our location
the items you have ordered are in stock with the manufacturer,
you should expect your order to arrive 10-14 days from
the moment we have received your payment. Delays may
occur if the items you have requested are no longer
in stock with the manufacturer, or if the manufacturer
has sent a partial shipment, or if you have requested
a consolidation of several orders into one shipment.
Our prices are subject to change without notice.
We obtain most of our quotations directly from the manufacturers.
If they announce pricing changes our prices will change
as well. If their pricing stays the same, then our pricing
will not change.